top of page
Screenshot 2025-07-30 at 2.13.41 AM.png

TERMS & CONDITIONS
(crafted with care, clear & human)

1. WHAT WE DO

Custom creams.
All-natural, made for you.
Each product is unique.
More items coming soon.

2. YOUR AGREEMENT

By using our site or placing an order, you agree:

  • to provide accurate info for customization.

  • to use products responsibly and as intended.

  • to understand results may vary.

  • to note: external use only, no medical claims​.

3. ORDERS & PAYMENTS

  • Checkout = commitment to pay.

  • Prices in USD.

  • Subscriptions renew automatically (cancel anytime).

4. SHIPPING

  • We ship within USA + Canada.

  • Delivery times vary (we’ll keep you updated).

  • Tracking info provided for every order.

5. RETURNS

  • Non-custom products: return within 7 days (unused).

  • Custom creams: final sale unless defective or incorrect.

  • Wrong or damaged order? Email us within 7 days → we@kinnoa.com.

6. SAFETY

  • All natural ingredients, but please patch test.

  • Stop use if irritation occurs.

  • Kinnoa is not liable for misuse or allergic reactions.​

7. OUR WORK

All content, formulas, design, text, images = Kinnoa property.
No copying, reselling, or distribution without permission.

8. LIMITATION OF LIABILITY

We’re not responsible for indirect, incidental, or consequential damages from using our products or website.
Use responsibly.

9. CHANGES

Terms evolve as we grow.
The Last Updated date will show any changes.

10. CONTACT

Questions? → we@kinnoa.com

11.  PRIVACY

  • We Collect: name, email, shipping info, custom preferences.

  • We Use: to create, deliver, and improve your products.

  • We Share: only with partners necessary to fulfill your order.

  • We Don’t: sell or trade your personal data.

  • Your Control: request edits or deletion anytime → we@kinnoa.com

By being here, you agree to all of the above.


KINNOA – crafted for you, naturally.

bottom of page